All Systems Operational
Data Collection ? Operational
Data Indexing ? Operational
Search ? Operational
Alerting ? Operational
Dashboards ? Operational
Metrics ? Operational
APIs ? Operational
Authentication ? Operational
Billing and Account Management ? Operational
Live Tail ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 11, 2020

No incidents reported today.

Aug 10, 2020
Completed - The scheduled maintenance has been completed.
Aug 10, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 21:00 PDT
Scheduled - We will be performing scheduled maintenance. During the maintenance window, we do
not relax our own monitoring in any way. Customers might notice alert delays and
skipped runs for some of your scheduled searches during this window.
Aug 5, 10:38 PDT
Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Resolved - The Crowdstrike Threat Intell Lookup issues have been resolved.
Aug 3, 13:56 PDT
Identified - We are currently experiencing issues with our integration with the Crowdstrike threat intelligence database. We have paused the data synchronization for now and don't currently have an ETA on a resolution. Your Sumo Logic queries that reference Crowdstrike lookup should continue to work work, but the results of any threat intelligence lookups will be based on Crowdstrike data that was last updated on Saturday evening at 6 PM PST time.

We are working with Crowdstrike to help resolve this issue quickly, and we will provide an update soon.

We apologize for any inconvenience caused.
Jul 13, 13:45 PDT
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Resolved - We are no longer seeing issues with Metrics and normal operation has been restored at this time.
Jul 28, 05:46 PDT
Monitoring - We have implemented a fix for the issue affecting Metrics. We are currently monitoring the results.
Jul 28, 04:23 PDT
Identified - We have identified the source of the issue affecting Metrics. We are working on a fix for the problem.
Jul 28, 02:06 PDT
Investigating - We are currently investigating reports of problems with Metrics which is impacting a subset of customer accounts. We will provide more information soon.
Jul 28, 02:05 PDT