US2 Sumo Logic Status

All Systems Operational

Data Collection Operational

Data Indexing Operational

Search Operational

Alerting Operational

Dashboards Operational

Metrics Operational

APIs Operational

Authentication Operational

Billing and Account Management Operational

Live Tail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 20, 2021

No incidents reported today.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

System Maintenance

Completed - The scheduled maintenance has been completed.
Jan 18, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 21:00 PST

Scheduled - We will be performing scheduled maintenance. During the maintenance window, we do not relax our own monitoring in any way. Short interruptions in Log Data Collection might be observed lasting no longer than a minute. Potential ingestion delay for Data Collection. Customers might notice alert delays and skipped runs for some of your scheduled searches during this window.
Jan 13, 10:59 PST

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

Problem with Data Collection

Resolved - We are no longer seeing issues with Data Collection and normal operation has been restored at this time.
Jan 13, 09:16 PST

Monitoring - We have implemented a fix for the issue affecting Data Collection. We are currently monitoring the results.
Jan 13, 09:03 PST

Investigating - We are currently investigating reports of problems with Data Collection which is impacting a subset of customer accounts. Customers using AWS S3 collection mechanism, could face some delay in ingestion. We will provide more information soon.
Jan 13, 08:30 PST

Problem with Data Collection

Resolved - We are no longer seeing issues with Data Collection and normal operation has been restored at this time.
Jan 13, 05:57 PST

Monitoring - We have implemented a fix for the issue affecting Data Collection. We are currently monitoring the results.
Jan 13, 05:28 PST

Investigating - We are currently investigating reports of problems with Data Collection which is impacting a subset of customer accounts, users might experience some delay in their ingestion from Amazon S3 collection. We will provide more information soon.
Jan 13, 04:44 PST

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

Problem with Metrics and Search

Resolved - We are no longer seeing issues with Metrics and normal operation has been restored at this time
Jan 8, 12:56 PST

Update - We have implemented a fix for the issue affecting Search and Metrics. We are currently monitoring the results. Search issues should now be resolved.
Jan 8, 11:11 PST

Monitoring - We have implemented a fix for the issue affecting Search and Metrics. We are currently monitoring the results.
Jan 8, 10:27 PST

Identified - We have identified the source of the issue affecting Metrics and Search. We are working on a fix for the problem.
Jan 8, 09:43 PST

Investigating - We are currently investigating reports of problems with Metrics and Search, which is impacting a subset of customer accounts. We will provide more information soon.
Jan 8, 09:25 PST

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.