US2 Sumo Logic Status

All Systems Operational

Data Collection Operational

Data Indexing Operational

Search Operational

Alerting Operational

Dashboards Operational

Metrics Operational

APIs Operational

Authentication Operational

Billing and Account Management Operational

Live Tail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 11, 2020

No incidents reported today.

Aug 10, 2020

System Maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 21:00 PDT

Scheduled - We will be performing scheduled maintenance. During the maintenance window, we do
not relax our own monitoring in any way. Customers might notice alert delays and
skipped runs for some of your scheduled searches during this window.
Aug 5, 10:38 PDT

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

Problem with Crowdstrike Threat intel Lookup

Resolved - The Crowdstrike Threat Intell Lookup issues have been resolved.
Aug 3, 13:56 PDT

Identified - We are currently experiencing issues with our integration with the Crowdstrike threat intelligence database. We have paused the data synchronization for now and don't currently have an ETA on a resolution. Your Sumo Logic queries that reference Crowdstrike lookup should continue to work work, but the results of any threat intelligence lookups will be based on Crowdstrike data that was last updated on Saturday evening at 6 PM PST time.

We are working with Crowdstrike to help resolve this issue quickly, and we will provide an update soon.

We apologize for any inconvenience caused.
Jul 13, 13:45 PDT

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

Problem with Metrics

Resolved - We are no longer seeing issues with Metrics and normal operation has been restored at this time.
Jul 28, 05:46 PDT

Monitoring - We have implemented a fix for the issue affecting Metrics. We are currently monitoring the results.
Jul 28, 04:23 PDT

Identified - We have identified the source of the issue affecting Metrics. We are working on a fix for the problem.
Jul 28, 02:06 PDT

Investigating - We are currently investigating reports of problems with Metrics which is impacting a subset of customer accounts. We will provide more information soon.
Jul 28, 02:05 PDT